FAQ

When do the subscriptions start?

It depends on when you place your order. If you place your order by July 20, the packages will go out in the initial shipment at the end of July. You may expect your package to arrive in the middle of August. If you place your order later in the school year you may expect to receive the first quarter within two to three weeks after we receive your order.

What does the package look like?

The papers arrive shrink-wrapped in thick plastic. A multi-colored sheet is on the top, which has the mailing label and packing list printed on it. Please do not throw away this label because it has valuable information regarding your account.
Quarterly Bundles

Are Studies Weekly publications aligned with the Common Core State Standards for ELA and Math?

Math Studies Weekly for grades K-2 covers 100% of the Common Core Math Standards for those grades.

Our Social Studies and Science publications for K-6 can be used to teach many of the Common Core English Language Arts Standards:

Reading (Informational Text and Foundational Skills)
Writing (Text Types and Purposes, Production and Distribution of Writing, Research to Build and Present Knowledge, and Range of Writing)
Speaking and Listening
Language (Knowledge of Language, Vocabulary Acquisition and Use)
Range, Quality and Complexity.

Beginning in school year 12-13, Studies Weekly Teachers Supplements in all states that have adopted the Common Core State Standards will include activities, suggestions and tips for using Studies Weekly publications to teach Common Core ELA Standards.

As you may know, there are Common Core Standards for Literacy in History/Social Studies, Science and Technical Subjects for Grades 6-12. Our 6th Grade publications—World History Studies Weekly and Global Studies Weekly—can be used to teach the Literacy Standards for History/Social Studies. There are no corresponding standards for Grades K-5, but the Literacy Standards for 6-12 are based on the same Anchor Standards as the standards for Reading Informational Text. Using Studies Weekly K-5 publications to teach the Informational Text Standards can help build a foundation for your students to be prepared for the Literacy Standards in the higher grades.

Please note, however, that Studies Weekly is not an English Language Arts program per se. Some teachers are using our Social Studies publications as a major component of their Language Arts curriculum, supplemented by fiction books and some basic tools for teaching Standard English conventions. This is a great way to get Social Studies back into the classroom after it’s been shunted aside by “teaching to the test” and to help your students achieve the goals of Common Core. We applaud these creative and dedicated teachers!

Can I adjust my numbers when I have a final count?

Yes. You may lower your numbers until the end of September, but you may raise them at any time throughout the year (while supplies last).

How frequently do the subscriptions arrive? When are they sent?

Your papers are sent quarterly throughout the school year. The first shipment is scheduled to arrive mid-August, second at the end of-September, third in early December, and the final quarter in mid-February. We aim for you to get your papers early, so you have time to plan with them before the students use them.

Please remember that if you have ordered later in the school year, we will send you everything to catch up. You will just get them on a different timetable.

What do I do if there are missing packages?

It is normal for packages to get separated in the mail by as much as a week—even though they were shipped on the same day from our plant. If you haven’t received a delayed package after 10 days please call our customer service department.

Do I get an extra copy for myself?

Yes, an extra paper is sent automatically for the teacher. (Depending on the publication, a larger teacher's edition could be sent.)

What teacher material is included?

Each of our publications has specific teacher material designed for it. Please check the publication's detailed description page for the listing of specific material, as well as material available for download.

Do you accept purchase orders?

Yes. That is fine as long as your purchase order number is only submitted once. Please choose one: mail the hard copy, fax, phone or enter online.

Can I place my order now and send a purchase order later?

No. Sending a purchase order separately will cause a duplicate order. Essentially, the order is placed twice. Rather than deal with the aftermath of duplicate orders, such as returning packages or paying twice, we recommend only sending the purchase order, or if you wish, you can attach the order form with it at that time. Customers are responsible for duplicate orders.

Can I download and print an order form?

Yes, choose your state. Then download your order form located near the top of the page.

Do I need to purchase the full year?

No. We sell the publications quarterly as well as the full year. The price will be prorated according to the number of quarters ordered, plus shipping and handling.

How do I return my subscription?

If your package is unopened, we will accept it if returned through the U.S. Post Office. We do not accept returns on opened or used materials. The best rate the post office offers for our packages is 'Media Rate'. Do not mark the packages “Return to Sender.” The post office will not return packages marked “Return to Sender” (no matter what the postal person says). Faxing a copy of the postal receipt with your invoice number clearly written will expedite the return process.

Can I cancel my order?

Yes. You will be billed for the portion of the subscription that has already been used, and we will prorate the remaining amount. If your account has already been paid, we will send a refund for the prorated amount.

What if I receive papers after I have canceled my subscription?

Please call our customer service department.

What if a duplicate order has been placed?

You are responsible for payment on duplicate orders. We clearly state, at the time of order, that if a purchase order is required by your school that you should mail or fax it to us after the order has been placed over the phone. We have no way of knowing that such an order is a duplicate. If you find you are receiving multiple bills for the same order, but with different invoice numbers, contact our customer service department as quickly as possible to have the duplicate canceled.

We would like the material we publish to be suitable for your students' needs. If you aren't satisfied with your first shipment of papers feel free to call our customer service department to speak with a representative about canceling your order or substituting it with another more suitable publication.